DCP Pool FAQ
Frequently Asked Questions
What services do you offer for pool maintenance?
We offer a variety of pool maintenance services, including regular cleaning, chemical balancing, filter cleaning, skimmer basket emptying, and equipment checks to keep your pool in top condition.
How often should I have my pool cleaned?
It’s recommended to clean your pool at least once a week to ensure the water remains clear, debris is removed, and chemicals are properly balanced. However, the frequency may vary depending on pool size, location, and usage.
How do I know if my pool’s water is balanced?
A balanced pool has the proper levels of pH, alkalinity, and calcium hardness. We offer professional testing services to ensure your pool’s water is properly balanced and safe for swimming.
Can you help with pool repairs?
Yes, we provide repair services for pool equipment, leaks, pumps, heaters, filters, and more. Our experienced technicians can diagnose and fix issues to ensure your pool operates efficiently.
How can I keep my pool clean between service visits?
To help maintain your pool, you can regularly skim the surface to remove debris, check and clean the skimmer basket, ensure the filter is working properly, and brush the walls to prevent algae buildup.
Do you provide pool opening and closing services?
Yes, we offer professional pool opening and closing services. We will ensure your pool is ready for the season or properly winterized to avoid damage during colder months.
What should I do if my pool has a lot of debris?
If your pool has accumulated a lot of debris, it’s important to remove it as soon as possible to prevent clogging of the filter and water quality issues. Our team can assist with cleaning the pool and managing excess debris.
What chemicals do you use for pool cleaning and balancing?
We use safe, high-quality chemicals to balance your pool water, including chlorine, pH adjusters, algaecides, and stabilizers. All chemicals we use are approved for pool use and are applied according to your pool’s needs.
How do I know if my pool equipment needs to be replaced?
Common signs that your pool equipment may need replacing include inefficient heating or filtration, frequent breakdowns, unusual noises, or visible wear and tear. Our technicians can inspect and recommend solutions.
How can I save money on pool maintenance costs?
Regular maintenance can help prevent major repairs and extend the life of your pool equipment. We also offer energy-efficient options, such as variable-speed pumps, which can reduce electricity costs.
Is it safe to swim right after a pool cleaning?
It’s generally safe to swim after a pool cleaning as long as the water chemistry is balanced. If we’ve added chemicals, we may recommend waiting a short time for the chemicals to properly dissolve and circulate.
Can you install a new pool or upgrade my existing pool?
Yes, we offer pool installation services, including new builds and upgrades to your existing pool. Whether you’re looking for a custom pool design or adding new features like a waterfall or lighting, we’ve got you covered.
What happens if it rains after my pool service?
Rain can affect your pool’s water chemistry, especially if there’s a heavy downpour. Our team can test and adjust the chemicals after the rain to ensure the water remains balanced and safe.
How can I keep my pool safe for children and pets?
To keep your pool safe, consider installing a pool cover, gates, or safety alarms. We also recommend keeping your pool clean and properly maintained to avoid any health hazards.
What should I do if I notice a pool leak?
If you suspect a leak, it’s important to address it quickly to prevent further damage. We can perform a thorough inspection to locate the source of the leak and provide repair options.